Customer Service Support Coordinator

• Collaborate with National Sales Manager in the development of sales presentations using Microsoft Power Point
• Extract and analyze data using Crystal Reports, Microsoft Access, and Microsoft Excel
• Process customer orders and sample requests
• Maintain Customer lead program
• Provide administrative support to Sales and Customer Service Teams
• Assist with customer service duties as needed
• Other duties may be required as assigned

Qualifications:

• High School Diploma
• Excellent communication skills, both written and verbal
• Must possess strong organizational skills, attention to detail, problem-solving, multitasking, and ability to prioritize
• Ability to work independently and interact with all levels of management
• Desire to work collaboratively with colleagues
• Proficient in data extraction and analysis using Crystal Reports, Microsoft Access, and Microsoft Excel
• Advanced knowledge of Microsoft Office applications (Excel, PowerPoint, and Outlook)
• Three plus years experience in Administrative or Coordinator role for Sales and/or Customer Service

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Administrative: 3 years (Preferred)
• Data analysis skills: 1 year (Preferred)
• Microsoft Excel: 3 years (Required)
• Microsoft Powerpoint: 1 year (Required)
• Customer service: 3 years (Preferred)

Work Location: In person